Privacy Policy for Cross Road Logistics

Welcome to Cross Road Logistics! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (crossroadlogistics.com.au) and use our services for transporting cars from one location to another. Your privacy is important to us, and we are committed to safeguarding it.

Information We Collect

Personal Information

When you use our services or interact with our website, we may collect the following personal information:

• Name
• Contact information (e.g., email address, phone number)
• Home or delivery address
• Payment details (e.g., credit card information)
• Details of the vehicle(s) being transported (e.g., make, model, registration number)

Non-Personal Information

We may also collect non-personal information that cannot be used to identify you individually, such as:

• Browser type and version
• IP address
• Pages visited on our website
• Time and date of your visit
• Referring site or search engine

How We Use Your Information

Personal Information

We use your personal information to:

• Provide our services and fulfill your transportation requests
• Communicate with you regarding your bookings and inquiries
• Process payments and provide you with invoices or receipts
• Improve our services based on your feedback and usage
• Comply with legal obligations and protect our legal rights

Non-Personal Information

We use non-personal information to:

• Analyze website traffic and usage patterns
• Improve the functionality and user experience of our website
• Enhance our marketing and promotional efforts

Disclosure of Your Information

We may share your personal information with:

• Service providers who assist us in operating our business and providing our services (e.g., payment processors, IT support)
• Law enforcement agencies or regulatory bodies if required by law
• Third parties in connection with a business transaction, such as a merger or acquisition, where personal information is transferred as part of the assets

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Object to the processing of your personal information in certain circumstances
• Withdraw your consent to the use of your personal information at any time

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect when it is posted. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cross Road Logistics
Email: privacy@crossroadlogistics.com.au
Phone: +612 2 1234 5678